Stories

Leveraging the power of extended teams to maximise profits

Finding the right cultural fit for your business builds trust

The Challenge

Our client is a prominent tech consulting firm, providing CTO services to businesses that require a robust IT strategy and a team to execute it. One of their larger customers required a full tech scale up, to turn IT into a growth center for their organisation. They had an a very aggressive deadline and extremely ambitious goals. As such, our client turned to Hexis for support, so they could confidently deliver the project to their customer in time, within budget.

Our Approach

Hexis conducted an initial consultation with the client to understand the full scope of the project, as well as the business culture of their end customer. We were able to build a strong rapport with both companies, which proved to be key in gaining trust and accelerating the flow of work. Due to the complex tech solutions required, we were keen to prove the cultural synergy between us and our client. Aside from understanding the project scope and success criteria, we also wanted to mitigate any issues that could block deliverables. So, our customer embedded their in-house team within Hexis for a few days, getting a feel for our vision and energetic approach to problem solving. The outcome could not have been better! Our client’s team was instantly impressed and very taken by Hexis’ enthusiasm, motivation and high standard of development skills.

We then quickly assembled a dedicated team of developers with the right expertise for this specific job. Serving as the true extension of our client’s in-house team, we were able to deliver solutions in a fraction of the time it would have otherwise taken them to do on their own. What our client valued most in having our extended team was complete trust and confidence in Hexis. They required a loyal, autonomous team that they could count on for the long term, knowing that we have a high retention rate of talent, at 95%. Being a nearshore company, Hexis was able to deliver beyond the client’s expectations, at a competitive rate.

Benefits

Today, the project has evolved beyond senior developers and a team leader. Hexis has become the technology partner for future projects with this client and they continue to benefit from using our extended teams-as-a-service.

Critical scale-up for eCommerce giant

in nearshore, business, eCommerce

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